Maintaining a
team of in-house support staff is expensive. Firstly there is the cost of
support staff, the on-going cost of keeping their knowledge up-to-date as well
as the cost of maintaining a 24x7 support infrastructure. Furthermore, many
organizations find it hard to attract and retain staff with expertise across
multiple modules and versions.
ONE
Outsourcing Service provides cost-effective protection for your investment in
Oracle. We offer exceptional value by providing a large dedicated support team
of highly skilled and experienced Oracle experts allowing you to reduce the
costs and risks associated with supporting your Oracle environment.
Our Outsourcing Service provides clients with:
System
Administration
This
covers administration of the server and its operating system. This service
covers all aspects of the O/S that are directly related to the full
availability of Oracle Database and Oracle E-Business Suite.
Performance
Monitoring and Tuning
Printer/Print
Queue Management
Environment
Management
Runaway Process
Monitoring
File System
Maintenance
Installation/Upgrade
Database
Administration
This
covers all the services connected with the Oracle database and all related
components.
Backup and
Recovery
Performance
Tuning
Database Cloning
Instance
Management
Security Setup
Proactive
Monitoring
Schema
Maintenance
Installation/Upgrade
Application
Administration
This
covers all the services connected with Oracle E-Business Suite.
